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Testimonials

Testimonials

Thank you all for a professional service.

2017 - Woodside Communiy Centre, Watford, WD25

Professional and helpful. Technically competent, good advice, efficient and effective - definitely will use again.

2017 - Mr W, Residential Customer - Harpenden, AL5

You and your team have been exemplary

2017 - Mr T, Coffee Shop, London W2

Yes everything went very well thank you, the guys were all really decent/great, and install went fab.

2017 - Mr L, Residential Customer - Hounslow, TW7

I wouldn't hesitate to recommend this company. The product is first class as was the installation. the two guys were polite, courteous and explained what they were doing and were very helpful in talking me through how everything worked. Excellent service.

2017 - Mr C, Residential Customer, Watford, WD19

This is a letter from 2006 we found when clearing out our archives. We still work with this school.

 

Dear Richard, Thank you very much for the work your company carried out at the school. The benefits in the ICT Suites are being appreciated already. Please thank [G & G] for us; they were polite, efficient, thoughtful and careful in their work and towards the school and staff. They are a real credit to your company. I would not hesitate to recommend you should the need arise. Once again, many thanks. Yours sincerely A.W Site Manager

2016 - West Lodge School, Harrow

5 Star Service - A pleasure to work with
 
AC Solutions have been our preferred supplier for many years and have always provided an excellent service. Richard, Jennifer and the team are a pleasure to work with and always go the extra mile to get the job done to the highest standard. I would not hesitate to recommend them and will certainly be using them for many years to come
 
Saffron - Manager, The Wenta Business Centre

 

2016 - Wenta, Watford

Just to say many thanks to you and your team for the excellent job on installing our air-conditioning. I understand that you worked well into the weekend to ensure that it was all ready for our return – thanks.
 
Needless to say we have had it on today and it worked a treat!

2016 - The Flyfishers' Club, W1

Thank you so much. Everything running excellently.

2016 - Shawe Physio, Broxbourne

AC Solutions installed a single split inverter unit in our bedroom early in the Summer. We could not have been happier with the service we received. Jennifer was knowledgeable, patient and helpful throughout, and not in the least bit pushy. The installers were efficient and clean, and the unit is discreet works perfectly. The price was very fair: roughly the same as other companies. It is a real pleasure to deal with a company that so obviously takes a pride in old-school professionalism.

2016 - Residential customer, Berkhamsted

Excellent service.
 
Was recommended to this company (having tried another recommendation 3 times but never phoned me back). Came promptly very thorough, explained in detail about the air condition unit. I know more about the control unit when he had finished than the installed had told me.

2016 - R, Hertfordshire - Residential customer

I used this company to install air conditioning in my home. I checked out other companies but this one impressed with a professional and competitive quote. The work was carried out in one day and the engineers were lovely....and very tidy. Everybody I dealt with at this company was lovely....and I am very happy in my cool home..

2016 - Mrs C.T, Residential customer, HA3

We are very happy with the services from you, the company and your engineers. Our Air conditioning systems are now functioning perfectly, thank you!

2016 - Mr R.L, Palmers Fiat, Watford

Appears to be a perfect install with many thanks.

2016 - Mr M.G, Head of IT & Infrastructure, Aurum Research, SW3

We are very happy with the service provided. Thank you.

2016 - Mr J.R - Residential Customer, Watford

Due to my old property and access restrictions, it was not a straight forward installation. The installation was planned and then installed with care, resulting in the air conditioning solution looks and works well, with most of the pipework hidden. I would/will recommend the team to friends.

2016 - Mr C.M, Residential customer, W12

Your guys were great. 

2016 - Cafe in the Park, Rickmansworth

It has been a real pleasure working with you again this year and I was so grateful you did the job with virtually no notice - and with your usual professionalism and "can do" attitude. I very much value our working relationship.

2015 - Ms J.B - Interior Designer, London

An email a year after installation:

I have to say that this system was a great investment (particularly last night!).  We should have done it years ago.

We didn’t think we would ever use it in heating mode, but we did on a number of winter nights (when we might otherwise have kept the central heating on).  This unit is obviously much cheaper to run, and the costs seem to be imperceptible.
 

2015 - Mr P.N Residential customer, WD5

Thank you very much for the install, the whole process was painless.

2015 - Mr P.F, Tarragon, St Albans, AL2

My thanks to your team for a wonderful job & we are very happy with the results.

2015 - Mr M, Residential customer, TW1

Aircon appears to be working well and we are very happy with it.

Thanks again!

2015 - Mr & Mrs M.M, Residential customer, Hertfordshire, WD6

An email received four years after installation:

Hi to all our friends at AC Solutions

We are here ... thinking about you all today as we sit in our air-conditioned rooms and look out at the melting world around us!!!  We always appreciate it in the nights but today – and yesterday  - we appreciated it even more in the daytime!!!

Many many thanks again for this superb installation and for the  wonderful maintenance you provide which keeps it superb!!

Fond regards

2015 - Mr & Mrs M, Residential customer, W3

We were very impressed initially by the level of professionalism of all staff. Richard Merritt took the time during the first visit to plan out the best possible outcome. We now have three rooms beautifully installed with Daikin Emura 2014 units.

At the end of each day, the rooms were left accessible, tidy and clean for us to walk straight into for the evening.  This is something so many companies fail to see the importance of but AC Solutions have got it right and with a toddler to look after it was highly appreciated.

The added work to move our garden tap was no problem and again enabled us to have the tidiest possible installation.

All staff are very friendly and well mannered.

We would highly recommend!

2015 - Mr & Mrs M, Residential customer, Harlow

Very nice and neat install... -- compliments to the team.

Thank you.

2015 - Mr & Mrs H, Residential customer, SW6

I love great service, and am a fussy perfectionist, but this company exceeded my expectations! My initial email enquiry was answered literally within seconds, and Richard arranged to come round - despite him knowing he would only be looking at architects plans in the first instance. We agreed a spec and his quick quotation was good. Richard's advice and knowledge of all products was fantastic. He didn't try and up sell me, but provided clear honest advice based on experience. He came back to my house twice during the extension to meet the builder and electrician, to advise what set up was required ready for his team to install. Once the extension was completely finished, we booked installation. Charming installer arrived at 8am, and literally did a perfect job - just cannot fault the work - 7 hours hard work! Very neat and tidy inside and out, and great care taken during and also with clearing up. Spent lots of time explaining set up and demonstrating features. Well done Richard and team - good old fashioned great customer service and support - 10 out of 10 ! Thank you - will recommend you wherever possible.
5 out of 5

2015 - Mr & Mrs B.B, Residential customer, Hertfordshire, WD6 - Which Review

I would like to take this opportunity in thanking all of the team for a truly efficient and professional service.

The service we received from our initial enquiry to finish was excellent.

I would not hesitate in either using or recommending your Company in the future.

2015 - Mr & Mrs B, Residential customer, HA5

The system has been brilliant ever since the service took place, thank you for arranging.

2015 - K2 Drives & Controls Ltd, Watford

We have been delighted with our recently fitted air conditioning units fitted by AC Solutions.  Richard and the team were a pleasure to deal with.  They were competitive, efficient and tidy! And most importantly our staff work areas are now cool.  Thank you Richard and the team! 

2015 - Head, St Johns Infant School Radlett

Great Service.

2015 - Barrow Brooks, Kings Langley

Just to say, we were very happy with the air conditioning units! Thank you so much for your help and assistance, and at such a short notice as well.

2014 - Seventh-Day Adventist Church, St Albans, AL1

Thank you for your call earlier. They have done a lovely job - very tidy and well presented work. And nice people too! Thanks so much.

2014 - Ms L.M, Residential customer, St Albans, Herts, AL4

Following the recommendations on Which Local, I contacted AC Solutions about installing air conditioning in my first floor flat. It gets very hot in the summer and I wanted units put in two bedrooms and in the kitchen. Richard got back to me very quickly and visited to view the problem. He was very knowledgeable and reassuring and I had a really reasonable written estimate within days outlining various possibilities. I made my choice and the installation began in late June. It took two and a half days and caused minimal disruption. What is more, the workmen did an excellent job of clearing up after themselves! I couldn't believe how smoothly it all went - so unusual in this day and age. I cannot praise the firm highly enough and I am now benefiting from wonderful cooling in this latest hot spell.

2014 - Ms J.S, Residential customer, Middlesex, HA5 Which review

Thanks for the help this morning, Richard was great!

2014 - Mr S.J, Building Services Manager, London, W3

Richard, I’d just like to thank you and the installation team for an excellent service all round.  All seems to be working ok keeping the conservatory nicely warm overnight. Thank you

2014 - Mr R.W, Residential customer, Hertfordshire, HA4

I would just like to tell you how pleased I am with the service you provided.
The guys you sent round could not have been more courteous and efficient.
Thank you.

2014 - Mr R.K, Residential customer, Radlett, WD7

Just a quick note to say that we have been delighted with the air conditioning unit. It is very effective, and quiet, and unobtrusive (possibly even attractive). And your fitters were both pleasant and efficient. And you have been extremely responsive and helpful throughout the whole process, so thank you for that. We wouldn't hesitate in recommending your company to others.

2014 - Mr P.H, Residential customer, Hertfordshire, HP4

Thanks for a good clean installation.

Your lads did a good job.

2014 - Mr P.B, Residential customer, Bushey, WD23

I wanted to say thanks to you and your team for doing such an amazing job.  The pipe work is lovely and neat and I am looking forward to working in a cool environment

2014 - Mr M.C, Residential customer, Hertfordshire, AL2

You are great people to work with Richard and I also am very appreciative of all your support.
Many thanks again and All the Best

2014 - Mr J.M.L, Commercial customer, London

There are plenty of cowboy air conditioning firms around. One firm tried to get me to sign up to having everything inspected 4 times per year, even though I only turn the units on occasionally. Another firm only knew how to clean the units and claimed every problem I had was unfixable (eg blocked pipe behind the wall) and persuaded me to do with out some broken units for a few years. This firm also confidently told me that my type of system could not be used in heating mode.

AC Solutions changed all that. Every problem I had with any unit has now been fixed with no fuss and I am now able to use my system in heating mode the first time. Most of the work was done by Martin of AC Solutions who also explained my system to me to help me get the best out of it. The administration side of this company is also particularly good. Marvellous.

2014 - Mr G.H, Residential NW3 Which review

I asked two companies to make suggestions, and Richard was by far the most professional and knowledgeable of the two. He and his installers worked with precision, courtesy and best of all, did a brilliant job and kept perfectly to the times they agreed. I cannot recommend them too highly.

2014 - Mr C.M, Residential which review, London, W12

Just a note of thanks for the exceptionally neat installation in the morning room and to your team for finding a pipe route in the basement. You hardly notice it’s there, apart from the temperature of course.

2014 - Mr A.M, Commercial customer, London, W1

Following the reviews on this site, I called AC Solutions to enquire about installing an air conditioning system in 3 bedrooms. Richard was quick to respond, extremely knowledgeable and offered many solutions to fit our requirements. Having selected the option we preferred, the installation went ahead and took 3 days. Richard arrived with his team on the first day to ensure everything was clear and understood, and a seamless and clean installation followed. Richard returned following the completion of the job, even though I'd said a phone call would suffice, to ensure everything was in order and to talk through the operation of the system. I'd certainly recommend AC Solutions as they put me at ease on a subject I have no understanding off, were a delight to deal with from the first phone call to completion and genuinely seem to care about their customers.

2014 - Mr A.H, Residential customer, London, NW3 Which review

The guys were great with the installation, although I wasn't around to annoy them, leaving the house very tidy and clean each night and finishing perfectly in the 3 days predicted. If you ever need any recommendations or references etc I'd be happy to help.

2014 - Mr A.H, Residential customer, London, NW3

We are very pleased Richard, thank you.

2014 - Mr & Mrs R.N, Residential customer, Chiswick, W4

I really appreciate the work that your team put in, and they left our flat very tidy!  Thanks again.

2014 - Mr & Mrs R.L, Residential customer, London, SW15

Many thanks for your help as ever.  We really look forward to the annual service for the opportunity to make contact with AC staff again.
Best wishes

2014 - Mr & Mrs A.M, Residential customer, London, W3

Once again a big thank you to you for helping me I am very grateful to you, we are very pleased with the air con.

2014 - Havana Nightclub, Hertfordshire,

The entire business was conducted in a professional, polite and friendly manner.  A pleasure to do business with you.

2013 - The Sir Jules Thorn Charitable Trust, London, W1

Very professional and friendly. Work around us whilst we still trade.

2013 - Ms P.J - Senova Dental Studios, WD17

Definitely use again. Found on Which Local. Liked the attention, politeness and competitive pricing. Friendly service, no hard selling and nothing to dislike. Without a doubt will recommend.

2013 - Mrs O, Residential customer, Hertfordshire, HP5

We are always impressed with your customer service and the standard of the work carried out. Do not wish to look elsewhere even for a cheaper option, We believe that you get what you pay for i.e. a very good service

2013 - Mrs J.D, Wenta Business Centre, WD24

Which recommended traders - Professional and fulfilled brief in an efficient manner- Excellent communications. Most certainly use services again – Without hesitation would recommend services to others.

2013 - Mr R.M, Residential customer, London, W13

Very pleased to have used you. Very professional and customer focused service. Very competent installers.

2013 - Mr N.L, Residential customer, Hertfordshire, WD7

The guys who attended were polite and very tidy

2013 - Mr J.P, Residential customer, Hertfordshire, CM23

We have been very happy with our system that was installed in December 2011 and would be very happy to recommend AC Solutions in the future.

2013 - Mr J.K, The Digital Office, Hertfordshire, WD24

Wonderful service – pleasant staff
What more can I say?

2013 - Mr G.C, Kings Blount Village Hall, OX23

Very pleased with our working together so far and look forward to doing more as business grows.

2013 - Mr G.C, Ivanhoe - Various Schools

We have always been very satisfied with the excellent service we’ve had, from installation to after-sales support (and we’ve posted a review on the Which Local website to this effect)

2013 - Mr & Mrs G, London, W5

As I found out from their website, AC Solutions also have an office in central London so I chose them based on the previous recommendations and their price was in line with the other quotes I received. I had an air con unit installed in a room in the middle of the house and the engineers took the time to ensure that all the pipe work was cleverly hidden and have left me with small wall mounted unit that looks like it has always been there!

The unit, both the inside and outside parts, runs almost silently and AC Solutions did everything they could to ensure the whole process went smoothly. Thank goodness we have finally had some sun so I have been able to enjoy the cool air!

I was nervous not having a personal recommendation, but I’m really pleased that I took the decision to go ahead based on the comments on Which Local and cannot fault the service AC Solutions provided.

2012 - Ms N.P, Residential customer, London, SW11

Now that the really cold weather has finally arrived we have discovered the additional value of our air conditioning system.  As you had suggested, we are using it as a booster to our central heating.  We run the  central heating  all day most of these cold days to keep the  chill off the house but as you may remember we each have an ‘office’ where we work and we are using your system to bring those rooms to an agreeable temperature, confident that when it reaches the temperature we have set it will cut out.  That also means that we are  conscious of keeping the doors to all the rooms closed which also helps to retain the heat.

We are so pleased with the system –and even more so now we realise how good it is in the winter!!
 

2012 - Mrs A.M, Residentail customer, London, W3

Overall I have been very impressed indeed with the quality of your work.

2012 - Mr P.L, Curry Popeck Solicitors, HA3

It's been almost a year since the aircon for us was installed and it's been wonderful. It's really helped X's breathing issues.

2012 - Mr J.T, Residential customer, Hertfordshire, HA4

Thank you so much for all the trouble you and the team have taken - I will be forever grateful - and that is quite apart from how delighted we are with the air conditioning itself.

2011 - Mrs A.M, - Residential customer

As I said we are extremely happy with the works done. If you would like me to write a letter of recommendation or to be available on the telephone to new prospective clients I would be more than happy to do so.

2011 - Mr P.D, London Ultrasound, London, W1

Delighted with the work and hows its operating

More than happy to provide references in future and will be reaching out when we consider installation in other parts of the house

2011 - Mr M, Residential customer, Hertfordshire, HA6

AC Solutions fitted a single air conditioner in our small loft with all the efficiency and helpfulness others have described. It worked well as an air conditioner all this summer, but when we came to use it as a heater this winter there was a problem. I emailed Richard on a Sunday, first thing on Monday morning he called and was with us by the afternoon sorting it out. (The problem lay with the way we'd fitted a cupboard around it rather than the appliance itself). So not just great at installation, but top for after sales service too.

2011 - Mr & Mrs C.G, Residential customer, London, W5

This company was everything the previous reviews have reported - and more. Their main concern was that we should be COMPLETELY satisfied and would not accept the final payment until that was so. The quality and neatness of their work and the way they left the house each evening was impeccable - I cannot speak too highly of them. The air conditioing has been a great benefit in the last few very hot weeks and it has worked perfectly.

2011 - Mr & Mrs A.M, Residential customer, London, W3

Air conditioning installed in 3 rooms in our bungalow, via 3 loft units with ceiling grilles & 1 outside unit.

All dealings with DACS were helpful & courteous, from initial visit through to estimate, specifications & installation. The workmen were quiet, polite, tidy & efficient, and did a very neat job with a minimum of disruption. The a/c works well, and has been a boon on the few hot days we have had so far this year!

2010 - Mrs S.R, - Residential customer, EN6

People commented on how tidy  your workmen were and we are very happy with
everything.

2010 - Mrs S.D, The Craft Den, Hertfordshire, AL9

I found this company here on Which? Local and went by redfuchia's recommendation (with some quotes from other companies). They were exactly as redfuchia describes - not pushy, friendly, extremely efficient, prompt, not trying to sell you their most expensive set-up (which another company tried to do with me) and cleaned and tidied up after themselves immaculately. I'm disabled with MS and they say they have a number of other customers who have MS so they understand our needs when it comes to not tolerating heat well and needing air-con. I was very impressed all round.

2010 - Mrs M.O'B, Residential customer, Hertfordshire, HP5

Cansdales commented that [they] were very pleased with the way you conducted the job.

2010 - Mr N.T, Intergrity Tech, Hertfordshire, WD18

I found this firm to be somewhat unique for this day and age. Firstly there were no high pressure salesmen, just very knowledgeable technical advice to ensure I got exactly the correct product (I had a single split inverter model which is very quiet both inside and outside the house). Secondly, the fitters took pride in their workmanship, very rare these days. They finished everything that needed to be done with no short cuts and were tidy and cleaned up at the end.
Lastly, the price was competitive for a quality product that is relatively cheap to run and maintain. I was not after any trouble prone noisy and cheap tatt.
 

2010 - Mr A.B, Residential customer, Berkshire, MK18

Thankyou very much for the professional job carried out at Luton Hoo. It is a real pleasure handing a job over to a contractor and not having them on the phone with problems and wanting extras all the time.

2009 - Mr J.S, Luton Hoo, Bedfordshire, LU1

Very nice job, thank you once again for all your help!

2009 - Mr E.G, Phones4u, Various locations

I would like to let you know that the staff are very pleased with the air con units, they are both working extremely well now - and if they are happy I am happy :-)

2011 - Ms H.R, Facilities Manager for several Schools

All dealings with DACS were helpful & courteous, from initial visit through to estimate, specifications & installation. The workmen were quiet, polite, tidy & efficient, and did a very neat job with a minimum of disruption. The a/c works well, and has been a boon on the few hot days we have had so far this year!

2010 - Mrs S.R, - Residential customer, EN6

I am happy with the installation and with all aspects of your service.  The units are unbelievably quiet. Many thanks.

2010 - Mrs B.H, Residential customer, Hertfordshire, AL8

clients
  • Christian Aid
  • Citroen
  • RBS
  • Phones 4 U
  • College of NW London
  • The CPS
  • Barclays
  • Barhale
  • Belvoir Lettings
  • Endless LLP
  • Ensoft
  • Jarvis
  • West Lodge School
  • Stanborough School
  • Rickmansworth school
  • Purwell primary school
  • Laurel lane school
  • G4S security UK
  • Wimpy
  • Snow centre hemel
  • Tamar
  • Superdrug
  • Soul Survivor
  • Shine
  • Shazam
  • Princess Productions
  • NCT
  • Michael J Lonsdale
  • Luton Hoo Hotel
  • Lorne Stewart
  • BBC
  • Gratte Brothers
  • Knight Frank
  • Handelsbanken
  • The Grove, Herts
  • Great Western Railways
  • Knutsford School
  • Brasier Freeth
  • GPF Lewis
  • Winkworth Est. Agents
  • Gateway School
  • Havana Nightclub
  • NHS
  • Imtech meica
  • Xtralis UK