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 Quite Simply Amazing, This company is just amazing. Excllent customer service, excellent staff, excellent installers - friendly, polite, know their stuff. I just couldn't use anyone else.


2021 Nov, Customer in Hertfordshire

 I am extremely happy with the AC/Heat Pump installation made by AC Solutions Group Ltd (Watford), the level of service was best in class, every single query I raised was perfectly answered with infinite patience, the work done by the installation team met the highest standards , they could find solutions for all the challenges such as hiding the pipework on the front and back of the house. I just do not know how this company could have made things any better, it is as good as it gets level of service, the sort of level you normally only get from glossy marketing material but never in real life.

2021 Nov, Athenor, Uxbridge

 Richard who surveyed and quoted was responsive and pro-active in designing an installation to suit our needs. Ryan and Joe worked hard to make the installation suit our requests.

2021 May, Mr Harris, Harrow

Richard and the installation team made this a very smooth experience from beginning to end. I would highly recommend the whole team. Richard in sales answered all my questions quickly and promptly. The fitting team did an excellent job consulting me at various points in the installation to make sure I was happy with the last minute tweaks they were having to do. At the end, the bedroom was hoovered clean and the patio has been washed down to remove the brick dust from our tiles. The pricing was reasonable, timetable and budget met. Brilliant.

2021 May, Customer in Hertfordshire

 Fantastic service, very reliable team that worked incredibly hard to make the installation on time. Great attention to detail and customer service.

2021 March, Wisniacki - London

 Excellent workmanship, highly recommendable.

2021 March, Rabbow - Bushey Heath

 5 stars is not enough for the absolutely fantastic service I received. From Richard initially taking my call and coming out swiftly to the amazing genuine guys that came out to install the air con. They were knowledgeable, friendly, polite and decent. Afterwards, I had a question and called Richard who took the time to talk me through what I was doing incorrectly and followed up to esnure everything was well. I would highly recommend again and again.

2021 March, Peirson - Harrow

 Great service. Installation team were professional, pleasant and took care in their job and made sure everyting was right. Very clean, tidy and courteous as they worked. Would not hesitate to recommend.

2021 March, Berry-Simmons - Watford

 Five out of Five, would recommend.

2021 July, Mr Thumwood

 Excellent from initial quote to installation, polite, informative, clean and respectful to my home. 

Patiemtly explained the operation of the AC unit and the best way to use the unit.



2021 July, Mr Sagoo, Pinner

 This company was a pleasure to use, they were professional, efficiently and friendly.

2021 February, Bell - London

 Very polite and professional.

2021 April, Mr Dutton, Watford

 The team at AC Solutions were absolutely brilliant from the first site visitall the way through to installation. They were always on time, polite, tidy and helpful. They fuly observed the social distancing guidelines and wore suitable suitable PPE at all times inside. The units work welland the installation looks fantastic.

2020 Sept, Customer in Hertfordshire

 Great service and professionalism.

2020 November, Tailor - Watford

 The whole experience has been excellently handled during the difficult corona virus pandemic. Communication has been excellent and the installation team were very hospitible, tidy and efficient and took all the necessary safety steps. The work was carried out on time and as planned, I would highly recommend them. I wish more companies were like this.

2020 May, Ian, Hertfordshire

Great service with professional staff. Competative prices. 

2020 May - Sue,Welwyn

 This is one of the best teams we have had working in our house. Polite, on time and able to be sociable as well as getting on with the work. They consulted us about our wishes at every stage of the operation. They had apprentices working with them and their interactions within the group was excellent. We spoke to the apprentices and heard that they were doing proper apprentices including going to college. We were so impressed that we phoned the MD of the company to congratulate him on the quality of the workforce and their work and on the apprentices.

2020 March, John, Buckinghamshire

 AC Solutions Group were excellent and very professional. I cannot fault the speed and enthusiam carried out by the sales staff and the air conditioner fitting the unit. Everyone very polite and attentive to my requirements.

2020 June, Pauline, Hertfordshire

 AC Solutions fitted AC throughout our house and I cannot sing their praises enough. The whole experience from Richard who quoted us to Lee, Ryan and the team of engineers who worked efficiently and conscientiously throughout were incredibly professional and courteous. It's rare you come across professional trades people who care so much about their work and the customer but I would recommend AC Solutions at a drop of a hat. Worth every penny! Thank you.

2020 June - Mr H, Elstree

 AC Solutions fitted 3 air conditioning units in my houe. All done beautifully, in good time as promised. Very prompt, friendly and helpful.

2020 July, Liz, Hertfordshire

 Polite, courteous, knowledgeable, good product, good price, good service.

2020 July, Davies, Pinner

 The team were punctual, very polite and completed the work to an extremely high standard We are pleased with the neat finish and the job as a whole and would highly recommend them.

2020 Feb, Lisa, Buckinghamshire

 Installed air conditioning in my conservatory.

Polite, clean and professional engineers.

2020 Feb, Customer in Watford

 Domestic air conditioning installation

The team were punctual, very polite and completed work to an extremely high standard. We are very pleased and would highly recommend them.

2020 Feb, Customer in Chesham

 I was quoted £800 by another contractor to replace 2 faulty actuators. AC Solutions were recommended by a member of the residents association. After their inspection the repair cost quoted was £316.00 which is less than half. Overall I am very satisfied with the quality of work and the service. Very professional and courteous. Highly recommended.

2020 - Dr Lam, London E14

 Provided the best & least disrupting route for cables & position of units. Very helpful & careful. Work was finished to a high standard. Excellent result.

2019- Mrs P, London, EC1

 Installed air conditioning. Great service, helpful stafffrom salesman through to installation team, professional, polite, delighted with new system.

2019 Oct, Customer in Uxbridge

 Installed my air conditioning

Turned up on time. Extremely helpful and tidy.



2019 Oct, Customer in Milton Keynes

 Installation of 3 air conditioning units, with outside unit in side passage. Similar prices to 2 other tenderers (from Which trade), friendly, helpful, responsive.

2019 - Robert, Residential customer, London, NW2

 The cost quote was competative & installers were punctual, polite & industrious. They did a neat jo & left the work area clean & tidy.

2019 - Richard, Residential customer, Hoddesdon, EN11

 Excellent and professional company. Delighted with the company from the salesman through to the installation team and other members of staff I had contact with. Very helpful and professional company. So pleased I selected them. New system is fantastic. Definitely recommend them for air conditioning.

2019 - Pauline, Ickenham, UB10

 Great ideas to make the installation unobtrusive & tidy. Ryan & Joe did a great job & were prompt, polite & professional. A quality job - would highly recommend.

2019 - Neil, Residential customer, St Albans, AL3

 Good service, responsive to queries, did the work on time, good protection to furniture etc.

2019 - Ms I, London, SW4

 Excellent service, highly recommend.

2019 - Mrs P, Pinner, HA5

 The staff were very professional, polite & courteous without exception.

2019 - Mrs Ferdinand, Residential customer, Northwood, HA6

 At time of quote they had great ideas to make the install tidy. Ryan & Joe who did the install were polite, tidy & professional. A quality job - recommended.

2019 - Mr T, St Albans, AL3

 No hesitation recommending them. They were creative in coming up with a solution & were efficient implementing it.

2019 - Mr D, St Albans, AL3

 Turned up on time on the agreed date. Carried out work efficienty, tidied up after themselves, explained how the unit worked. Very helpful & polite.

2019 - Mr & Mrs Williams, Residential customer, Cuffley, EN6

 Supplied & fitted air conditioning to main bedroom. Required two surveys - both courteously conducted & on time. Job completed in one day, as promised & as per quotation. Neat & tidy & knowledgeable workers. Very good.

2019 - Mr & Mrs T, Borehamwood, WD6

 Very good service, from site visits to installation.

2019 - Mr & Mrs N, Borehamwood, WD6

 We have used AC Solutions for several years initially to install AC in the bedrooms in 2017 & then in the downstairs rooms in 2018.  The work was well done, the workmen completely cleaned the areas where they had been working, both inside & outside the house. Both installations were completed within the agreed schedule & budget. We had a problem with the look of some of the piping outside the house, without question they relaid the piping so it was not showing & although this took about 4 hours there was no charge. We have had all the units  regularly serviced. The company lets us know when the service is due & we arrange a convenient date with them. The team arrive at the time they say they will.

2019 - Mr & Mrs Marshall, Residential customer, London, W3

 The two technicians arrived on time on the agreed date & worked efficiently together to install both the inside & outside elements. They tidied up after themselves both inside & out. They were polite & helpful in both setting up of the wifi controls & in explaining how to use the unit both from the app & via the remote control. Interestingly, the sales person called me the day before to inform me that as the manufacturer was unable to supply the agreed unit in time for the install, they'd negotiated an upgrade to more powerful unit for no extra charge. The work was carried out for the quoted price with no extras. Great service all round.

2019 - Gareth, Residential customer, Potters Bar, EN6

 Very quick to put things right if initially things did not go according to plan. Step by step hand holding through the process.

2019 - Dastur, Pinner, HA5

 The AC Solutions Ltd team were helpful & accommodating from the outset. The work, air con unit installation in out bedroom, was excellent, tidy, quick & efficient. I'm thrilled with their work.

2019 - Catherine, Residential customer, Pinner, HA5

 No hesitation recommending them. They were creative in coming up with a solution & efficient in implementing it.

2019 - Anonymous, Radlett

 I had used the firm before & so knew they would be good & they were. Very professional, pleasant, careful & efficient.

2019 - Anonymous, Pinner

 The install team were punctual, courteous, efficient & extremely competent.

2019 - Anonymous, Bushey

 Installed an air source heat pump for heating & air conditioning. Deduced a very effective route for the cables & positions for the units. All the work carried out to a high standard with little disruption. Very helpful & considerate attitude.

2019 - Anne, Residential customer, London, EC1V

Competitive and professional
Agreed job specification, price for the installation date and duration of work respected our home and fulfilled expertly. Highly recommended.
Which? Trusted Traders Consumer

2018 - WTT Consumer

Excellent communication. Installation efficient. Cooler working well.

2018 - W, Hertfordshire, Which Review

 Professional & courteous. Prompt professional service at a competative price. Highly recommended.

2018 - Vaiz, Residential customer, Beaconsfield, HP9

 My experience today was 1st class, the service delivered by your engineers was faultless. They kept me updated with what they were doing and respected the office environment.

2018 - Sam, Commercial, London, W1K

Great service once again.
We have used AC Solutions many times, not only for our air conditioning installation but also for maintenance of the units. They have always been helpful, reliable and the quality of work is excellent.

2018 - Russell, Hertfordshire, Which Review

First rate service all the way
Honest, reliable & experienced. First rate service all the way. Highly recommended.

2018 - Rochelle, Hertfordshire, Which Review

 Honest, reliable & experienced. First rate service all the way. Highly recommended.

2018 - Rochelle, Commercial, Watford, WD24

 AC Solutions installed a heat pump for our flat about 3 years ago. Recently they were engaged to service the roof. For both jobs they ensured the minimum amount of disruption & dust, overall pleased with the work.

2018 - Richard Residential customer, Heat Pump & Service London, W13

Excellent domestic installation. Efficient instal of A/C in several rooms in house. Friendly service delivered, on time and at a reasonable price. More than happy to recoemmend.

2018 - Neil, Residential customer, Bushey, WD23

Would definitely recommend - The team at AC Solutions are always friendly, professional and efficient. They also go out of their way to fix a problem and a competitive price. I have already recommended them to other local businesses! Thanks and keep up the good work!

Pierre Fabre

2018 - Ms S, Pierre Fabre, Borehamwood, WD6, Which Review

 Superb service & I highly recommend AC Solutions for any air con.

2018 - Ms R, Bushey, WD23

My experience today was 1st class, the service delivered by your engineers was faultless. They kept me updated with what they were doing, and respected the office environment. I would be happy for both Ryan and Jon to return.

2018 - Ms G, Eco Age, W6, Which Review

A Professional and Trustworthy Trader and Service Provider of many years - AC Solutions is one of the few companies I would recommend to others. From the first installation we had many years ago - to the latest they have behaved impeccably. They carefully service our units and work cleanly and efficiently. It is a family company that puts their customers first.

2018 - Mrs C, Residential customer, Borehamwood, WD6, Which Review

 Having used AC Solutions before, we chose them again. They are always prompt & professional & work in a very tidy & clean manner.

2018 - Mrs B, Northolt, UB5

 Met all our expectations.

2018 - Mr Y, Pinner, HA5

 Very professional installation & tidy workmanship.

2018 - Mr W, Stevenage, SG1

I have just returned home to find that Lee and Ryan have done a superb job on finishing the installation of our new multi-split system. I was very impressed with their professional attitude and quality of work. They are a credit to your company and it was a pleasure to have such dedicated, considerate workers who showed initiative and did not quibble if something was asked of them. As a professional educational consultant who usually worked on much larger projects, these are not a comments that I have had many occasions to say. My wife has awarded them five out of five stars.

2018 - Mr W, Residential customer, London, W12

A first class and highly trusted A/C contractor - Over the fast 5 years or so, we has used AC Solutions for all of our A/C requirements. Not only for new installations but the service and repair of our existing units. They have been totally professional in all aspects the work undertaken on our site. I am a site manager at a school and as such would not hesitate to recommend AC Solutions for any situation be it commercial or residential.

2018 - Mr W, Chesham Prep School, Chesham, HP5, Which Review

 AC Solutions were very friendly & courteous when they visited. The air-con service was carried out to my satisfaction & the system continues to work well. It was a pleasure to work with them.

2018 - Mr S T, Residential customer, London, NW11

Prompt and professional
Straight forward presales and came across trustworthy and diligent. Post sales installation team carried through with same attitude. Recommended.

2018 - Mr M.L, Middlesex, Which Review

 Both new air con to a bedroom & later replacement air con to two rooms inour home. AC Solutions successfully installed air con in a rear bedroom in 2014. We were very impressed with their high quality work, that our home was respected & that the job completed on time & to budget. In 2017 they inspected & wuoted for the replacement of an old Fujitsu system with a new external wall mounted compressor & new cassettes serving a study & bedroom. The quote was very reasonable & the work carried out vey professionally. A slight manufacturers fault 12 months later was deailt with promptly. I highly recommend this firm for its can do approach & its professionalism.

2018 - Mr M, London, W13

 Excellent service at a reasonable price.

2018 - Mr M, Bushey, WD23

 Prompt & courteous service at a competative price.

2018 - Mr K, Beaconsfield, HP9

 Very happy with the service.

2018 - Mr F, St Albans, AL2

 AC Solutions were very prompt to survey my property & began the two day installation very quickly. The installation engineer was able to apply a few tweaks to the original plan in order to make a very neat job of the two wall units. I am very pleased with the work & would not hesitate to use AC Solutions for any future work.

2018 - Mr F, Hemel Hempstead, HP2

I haved trusted them with installations in two of my houses - In today's busy world, to find a reliable company who can reproduce quality installations and service the equipment to a very high standard repeatedly, is very rare. AC Solutions group are a company that I have recommended to my friends and family as they are outstanding. I have no complaints and I have used them for over 17 years. In a fairly complex market which can impact the value of your property and your quality of life, they are reliable, trustworthy and very pleasant to do business with. Use them you won't regret it.

2018 - Mr B, Residential customer, MK18, Which Review

 Really good.

2018 - Mr B, Borehamwood, WD6

Professional & Tidy Service
A.C. Solutions fitted a Daikin air conditioner in September 2013 and additional plastic tracking in November 2016. In both cases the jobs were carried out quickly & professionally. The engineers in both cases were friendly & very tidy in their work. The unit has an annual service and this to is done very professionally. I would recommend A.C. Solutions to any Which? member.

2018 - Mr AC, Hertfordshire, SG1, Which Review

 I would recommend AC Solutions to anyone. From start to finish, everything went as planned. The work was carried out professionally & with precision.

2018 - Mr Abbs, Redsidential customer, Pinner, HA5

A thoroughly professional installation, carried out in a courteous and friendly manner. We're absolutely delighted with the work done, and reassured to know that if there should be any minor problems, they'll be remedied. Thanks very much for taking so much care to get it right for us!

2018 - Mr & Mrs W, Residential customer, London, Which Review

 They are absolutely marvellous, just perfect.

2018 - Mr & Mrs M, London, W3

 Extremely good company. Very high standard of workmanship. We did not like some of the piping outside of the house & they re-routed it free of charge.

2018 - Mr & Mrs Harris, Residential customer, London, W3

 Fitted air-con to 2 rooms. Arrived as agreed promptly & completed work in time agreed. Very professional approach to work & especially tidy. No problems with installation 6 months on.

2018 - Mr & Mrs D.A, Radlett, WD6

 AC Solutions have always been reliable, helpful & conscientious. Very happy with their service.

2018 - Melanie, Shop on the Hill, St Albans, AL1

Very happy
AC Solutions have always been reliable, helpful and conscientious. Very happy with their service.

2018 - Melanie, Hertfordshire, Which Review

Tidy and reliable.
Always clean and tidy, professional and a pleasure to work with.

2018 - Martin, Hertfordshire, Which Review

 Straight forward presales & came across trustworthy & diligent. Post sales installation team carried through with same attitude.

2018 - Marcus, Residential customer, Isleworth, TW7

 We used AC Solutions many times, not only for our air conditioning installation but also for maintenance of the units. They have always been helpful, reliable & the quality of work is excellent.

2018 - Laurel Lane Primary School, Russell, West Drayton,UB7

 First class installation & customer service from initial survey through installation to final commission. No effort spared, attention to detail throughout. I would thoroughly recommend.

2018 - Keith, Residential customer, Radlett, WD7

 Cheerful, friendly & professional.

2018 - Kate, Ensoft, Harpenden, AL5

 We have used AC Solutions before & just as previously the service received from them was excellent from start to finish.

2018 - Karen, Residential customer, Northolt, UB5

 I have used this firm in a previous house & have been very satisfied then, so when I decided to install air conditioning in my next place, I had no hesitation in contacting them again. I had a prompt estimate which was kept to. They arrived on the agreed date & the work was carried out with care & efficiency. Very pleased.

2018 - Janet, Residential customer, Pinner, HA5

High Standard

Always completed work in a timely fashion. Work is always completed to a high standard.

2018 - Jade, The Snow Centre, Hertfordshire, Which Review

Highly recommended
Excellent service and professional and expert installation in a domestic home. Highly recommended and good value.

2018 - Ian, Hertfordshire, Which Review

 Friendly & helpful advice. Supplied detailed quote & completed work promptly with minimal inconvenience or mess.

2018 - Geoff, Residential customer, London, NW10

 Vey good company, always answer and come when they say they will. Highly recommend.

2018 - Debbie, Reach Free School, Rickmansworth, WD18

Professional company with great service!

2018 - Debbie, Hertfordshire, Which Review

Prompt & professional
Very good company, always answer and come when they say they will. Highly recommend.

2018 - Debbie, Hertfordshire, Which Review

 Professional company with great service!

2018 - Debbie, Commercial, St Albans, AL2

 First class service from start to completion. Would have no hesitation in recommending.

2018 - David, Residential customer, Buckinghamshire, SL2

 Excellent follow up service after a very smooth installation.

2018 - Anonymous, London

 Excellent service.

2018 - Alison, Residential customer, Watford, WD7

 Have already recommended to friends. Excellent service.

2018 - Adrian, Residential customer, Radlet, WD7

Thank you all for a professional service.

2017 - Woodside Community Centre, Watford, WD25

I am completely satisfied. A good job done by two very pleasant people, who tidied up after themselves.

2017 - Ms S, Residential Customer - Richmond, TW9

Excellent Friendly, efficient, would recommend.

2017 - Mrs S, Residential Customer - Bushey, WD23. WTT Review

The 2 guys who fitted the air con were terrific and a pleasure to have here. They checked and we know that the system works.

2017 - Mrs L, Residential Customer - Pinner, HA5

Efficient and professional The team were quick, worked well with our team of builders and installed everything ready.

2017 - Mrs F, Residential Customer - Uxbridge, UB8. WTT Review

We are very pleased with the installation.

2017 - Mr Y, Residential Customer - London, W12

Richard Thank you for your email and apologies for the delay in responding (due to holiday). Lee and his colleague (Ryan, I believe) have done a fantastic job - they deserve praise for the quality of finish and it was a pleasure to have them around. We are very happy with the final product and how Lee has strived to minimise the visual impact of the installation on the appearance of our flat and balcony. Both Lee and Ryan were very considerate and made sure that the flat was clean both during and after installation. I do hope that their efforts are recognised in their appraisals and am very happy to be put on the record with my feedback. Thank you again for your help and I can wholeheartedly say that I would (and will) recommend your services to friends and family. Kind regards

2017 - Mr W, Residential Customer - Hemel Hempstead, HP1

Professional and helpful. Technically competent, good advice, efficient and effective - definitely will use again.

2017 - Mr W, Residential Customer - Harpenden, AL5

You and your team have been exemplary

2017 - Mr T, Coffee Shop, London W2

The installation went very smoothly and although we have only been in the apartment briefly since the unit was fitted and have not had a chance to really test it, it seems to be working well.

2017 - Mr S, Residential Customer - Hammersmith, W6

We are very happy with everything - both the end result and the way it was carried out.

2017 - Mr P, Residential Customer - Hatfield, AL9

A great job, all looking good. Thank you to you and your colleagues for your help with this.

2017 - Mr M, Residential Customer - Rickmansworth, WD3

Our ancient air con system (Fujitsu circa 1990) while still working was clearly reaching it's 'sell by date.' We asked Richard Merritt, ACS to inspect and advise and after his survey he clearly set out our options. His quote was both comprehensive and competitive. We decided to chose to completely replace the system (compressor serving two cassettes) and opted for a Daikin inverter system which can also provide heat; in our case unnecessary but useful should the central heating fail. Richard understood that accessing two attics in a Victorian home would risk soot and grim spoiling our recently redecorated / re-carpeted home, so his 'crack team of fitters' came supplied with dust sheets and took great care to minimise any mess / disruption. The job which was expertly completed within 2 days and the units are almost whisper quiet in comparison with the old Fujitsu ones. So to recap, ACS score highly on price, performance and care taken. In short 'a very satisfactory installation!'

2017 - Mr M, Residential Customer - London, W13 WTT Review

Yes everything went very well thank you, the guys were all really decent/great, and install went fab.

2017 - Mr L, Residential Customer - Hounslow, TW7

Arrived on time, kept me informed, showed me how to use the installation, cleared up afterwards. Supportive and helpful installer.

2017 - Mr H, Residential Customer - Watford, WD19. WTT Review

I wouldn't hesitate to recommend this company. The product is first class as was the installation. the two guys were polite, courteous and explained what they were doing and were very helpful in talking me through how everything worked. Excellent service.

2017 - Mr C, Residential Customer, Watford, WD19

Hi Richard, indeed we are thank you - I really like the units - quiet and very nicely connected via the app!

2017 - Mr C, Residential Customer - London, N21

Totally satisfied Richard - thanks.

2017 - Mr B, Residential Customer - Pinner, HA9

Everything is fine and looks like it will get a workout today! Your installers were friendly and helpful.

2017 - Mr & Mrs S, Residential Customer - London, NW10

I must say that the service and professionalism given by yourself was of a very high standard and I hope to work with you in the future.

2017 - Focus Logistics, Rickmansworth, Herts

This is a letter from 2006 we found when clearing out our archives. We still work with this school.


Dear Richard, Thank you very much for the work your company carried out at the school. The benefits in the ICT Suites are being appreciated already. Please thank [G & G] for us; they were polite, efficient, thoughtful and careful in their work and towards the school and staff. They are a real credit to your company. I would not hesitate to recommend you should the need arise. Once again, many thanks. Yours sincerely A.W Site Manager

2016 - West Lodge School, Harrow

5 Star Service - A pleasure to work with
AC Solutions have been our preferred supplier for many years and have always provided an excellent service. Richard, Jennifer and the team are a pleasure to work with and always go the extra mile to get the job done to the highest standard. I would not hesitate to recommend them and will certainly be using them for many years to come
Saffron - Manager, The Wenta Business Centre


2016 - Wenta, Watford

Just to say many thanks to you and your team for the excellent job on installing our air-conditioning. I understand that you worked well into the weekend to ensure that it was all ready for our return – thanks.
Needless to say we have had it on today and it worked a treat!

2016 - The Flyfishers' Club, W1

Thank you so much. Everything running excellently.

2016 - Shawe Physio, Broxbourne

AC Solutions installed a single split inverter unit in our bedroom early in the Summer. We could not have been happier with the service we received. Jennifer was knowledgeable, patient and helpful throughout, and not in the least bit pushy. The installers were efficient and clean, and the unit is discreet works perfectly. The price was very fair: roughly the same as other companies. It is a real pleasure to deal with a company that so obviously takes a pride in old-school professionalism.

2016 - Residential customer, Berkhamsted

Excellent service.
Was recommended to this company (having tried another recommendation 3 times but never phoned me back). Came promptly very thorough, explained in detail about the air condition unit. I know more about the control unit when he had finished than the installed had told me.

2016 - R, Hertfordshire - Residential customer

I used this company to install air conditioning in my home. I checked out other companies but this one impressed with a professional and competitive quote. The work was carried out in one day and the engineers were lovely....and very tidy. Everybody I dealt with at this company was lovely....and I am very happy in my cool home..

2016 - Mrs C.T, Residential customer, HA3

We are very happy with the services from you, the company and your engineers. Our Air conditioning systems are now functioning perfectly, thank you!

2016 - Mr R.L, Palmers Fiat, Watford

Appears to be a perfect install with many thanks.

2016 - Mr M.G, Head of IT & Infrastructure, Aurum Research, SW3

We are very happy with the service provided. Thank you.

2016 - Mr J.R - Residential Customer, Watford

Due to my old property and access restrictions, it was not a straight forward installation. The installation was planned and then installed with care, resulting in the air conditioning solution looks and works well, with most of the pipework hidden. I would/will recommend the team to friends.

2016 - Mr C.M, Residential customer, W12

Your guys were great. 

2016 - Cafe in the Park, Rickmansworth

It has been a real pleasure working with you again this year and I was so grateful you did the job with virtually no notice - and with your usual professionalism and "can do" attitude. I very much value our working relationship.

2015 - Ms J.B - Interior Designer, London

An email a year after installation:

I have to say that this system was a great investment (particularly last night!).  We should have done it years ago.

We didn’t think we would ever use it in heating mode, but we did on a number of winter nights (when we might otherwise have kept the central heating on).  This unit is obviously much cheaper to run, and the costs seem to be imperceptible.

2015 - Mr P.N Residential customer, WD5

Thank you very much for the install, the whole process was painless.

2015 - Mr P.F, Tarragon, St Albans, AL2

My thanks to your team for a wonderful job & we are very happy with the results.

2015 - Mr M, Residential customer, TW1

Aircon appears to be working well and we are very happy with it.

Thanks again!

2015 - Mr & Mrs M.M, Residential customer, Hertfordshire, WD6

An email received four years after installation:

Hi to all our friends at AC Solutions

We are here ... thinking about you all today as we sit in our air-conditioned rooms and look out at the melting world around us!!!  We always appreciate it in the nights but today – and yesterday  - we appreciated it even more in the daytime!!!

Many many thanks again for this superb installation and for the  wonderful maintenance you provide which keeps it superb!!

Fond regards

2015 - Mr & Mrs M, Residential customer, W3

We were very impressed initially by the level of professionalism of all staff. Richard Merritt took the time during the first visit to plan out the best possible outcome. We now have three rooms beautifully installed with Daikin Emura 2014 units.

At the end of each day, the rooms were left accessible, tidy and clean for us to walk straight into for the evening.  This is something so many companies fail to see the importance of but AC Solutions have got it right and with a toddler to look after it was highly appreciated.

The added work to move our garden tap was no problem and again enabled us to have the tidiest possible installation.

All staff are very friendly and well mannered.

We would highly recommend!

2015 - Mr & Mrs M, Residential customer, Harlow

Very nice and neat install... -- compliments to the team.

Thank you.

2015 - Mr & Mrs H, Residential customer, SW6

I love great service, and am a fussy perfectionist, but this company exceeded my expectations! My initial email enquiry was answered literally within seconds, and Richard arranged to come round - despite him knowing he would only be looking at architects plans in the first instance. We agreed a spec and his quick quotation was good. Richard's advice and knowledge of all products was fantastic. He didn't try and up sell me, but provided clear honest advice based on experience. He came back to my house twice during the extension to meet the builder and electrician, to advise what set up was required ready for his team to install. Once the extension was completely finished, we booked installation. Charming installer arrived at 8am, and literally did a perfect job - just cannot fault the work - 7 hours hard work! Very neat and tidy inside and out, and great care taken during and also with clearing up. Spent lots of time explaining set up and demonstrating features. Well done Richard and team - good old fashioned great customer service and support - 10 out of 10 ! Thank you - will recommend you wherever possible.
5 out of 5

2015 - Mr & Mrs B.B, Residential customer, Hertfordshire, WD6 - Which Review

I would like to take this opportunity in thanking all of the team for a truly efficient and professional service.

The service we received from our initial enquiry to finish was excellent.

I would not hesitate in either using or recommending your Company in the future.

2015 - Mr & Mrs B, Residential customer, HA5

The system has been brilliant ever since the service took place, thank you for arranging.

2015 - K2 Drives & Controls Ltd, Watford

We have been delighted with our recently fitted air conditioning units fitted by AC Solutions.  Richard and the team were a pleasure to deal with.  They were competitive, efficient and tidy! And most importantly our staff work areas are now cool.  Thank you Richard and the team! 

2015 - Head, St Johns Infant School Radlett

Great Service.

2015 - Barrow Brooks, Kings Langley

Just to say, we were very happy with the air conditioning units! Thank you so much for your help and assistance, and at such a short notice as well.

2014 - Seventh-Day Adventist Church, St Albans, AL1

Thank you for your call earlier. They have done a lovely job - very tidy and well presented work. And nice people too! Thanks so much.

2014 - Ms L.M, Residential customer, St Albans, Herts, AL4

Following the recommendations on Which Local, I contacted AC Solutions about installing air conditioning in my first floor flat. It gets very hot in the summer and I wanted units put in two bedrooms and in the kitchen. Richard got back to me very quickly and visited to view the problem. He was very knowledgeable and reassuring and I had a really reasonable written estimate within days outlining various possibilities. I made my choice and the installation began in late June. It took two and a half days and caused minimal disruption. What is more, the workmen did an excellent job of clearing up after themselves! I couldn't believe how smoothly it all went - so unusual in this day and age. I cannot praise the firm highly enough and I am now benefiting from wonderful cooling in this latest hot spell.

2014 - Ms J.S, Residential customer, Middlesex, HA5 Which review

Thanks for the help this morning, Richard was great!

2014 - Mr S.J, Building Services Manager, London, W3

Richard, I’d just like to thank you and the installation team for an excellent service all round.  All seems to be working ok keeping the conservatory nicely warm overnight. Thank you

2014 - Mr R.W, Residential customer, Hertfordshire, HA4

I would just like to tell you how pleased I am with the service you provided.
The guys you sent round could not have been more courteous and efficient.
Thank you.

2014 - Mr R.K, Residential customer, Radlett, WD7

Just a quick note to say that we have been delighted with the air conditioning unit. It is very effective, and quiet, and unobtrusive (possibly even attractive). And your fitters were both pleasant and efficient. And you have been extremely responsive and helpful throughout the whole process, so thank you for that. We wouldn't hesitate in recommending your company to others.

2014 - Mr P.H, Residential customer, Hertfordshire, HP4

Thanks for a good clean installation.

Your lads did a good job.

2014 - Mr P.B, Residential customer, Bushey, WD23

I wanted to say thanks to you and your team for doing such an amazing job.  The pipe work is lovely and neat and I am looking forward to working in a cool environment

2014 - Mr M.C, Residential customer, Hertfordshire, AL2

You are great people to work with Richard and I also am very appreciative of all your support.
Many thanks again and All the Best

2014 - Mr J.M.L, Commercial customer, London

There are plenty of cowboy air conditioning firms around. One firm tried to get me to sign up to having everything inspected 4 times per year, even though I only turn the units on occasionally. Another firm only knew how to clean the units and claimed every problem I had was unfixable (eg blocked pipe behind the wall) and persuaded me to do with out some broken units for a few years. This firm also confidently told me that my type of system could not be used in heating mode.

AC Solutions changed all that. Every problem I had with any unit has now been fixed with no fuss and I am now able to use my system in heating mode the first time. Most of the work was done by Martin of AC Solutions who also explained my system to me to help me get the best out of it. The administration side of this company is also particularly good. Marvellous.

2014 - Mr G.H, Residential NW3 Which review

I asked two companies to make suggestions, and Richard was by far the most professional and knowledgeable of the two. He and his installers worked with precision, courtesy and best of all, did a brilliant job and kept perfectly to the times they agreed. I cannot recommend them too highly.

2014 - Mr C.M, Residential which review, London, W12

Just a note of thanks for the exceptionally neat installation in the morning room and to your team for finding a pipe route in the basement. You hardly notice it’s there, apart from the temperature of course.

2014 - Mr A.M, Commercial customer, London, W1

Following the reviews on this site, I called AC Solutions to enquire about installing an air conditioning system in 3 bedrooms. Richard was quick to respond, extremely knowledgeable and offered many solutions to fit our requirements. Having selected the option we preferred, the installation went ahead and took 3 days. Richard arrived with his team on the first day to ensure everything was clear and understood, and a seamless and clean installation followed. Richard returned following the completion of the job, even though I'd said a phone call would suffice, to ensure everything was in order and to talk through the operation of the system. I'd certainly recommend AC Solutions as they put me at ease on a subject I have no understanding off, were a delight to deal with from the first phone call to completion and genuinely seem to care about their customers.

2014 - Mr A.H, Residential customer, London, NW3 Which review

The guys were great with the installation, although I wasn't around to annoy them, leaving the house very tidy and clean each night and finishing perfectly in the 3 days predicted. If you ever need any recommendations or references etc I'd be happy to help.

2014 - Mr A.H, Residential customer, London, NW3

We are very pleased Richard, thank you.

2014 - Mr & Mrs R.N, Residential customer, Chiswick, W4

I really appreciate the work that your team put in, and they left our flat very tidy!  Thanks again.

2014 - Mr & Mrs R.L, Residential customer, London, SW15

Many thanks for your help as ever.  We really look forward to the annual service for the opportunity to make contact with AC staff again.
Best wishes

2014 - Mr & Mrs A.M, Residential customer, London, W3

Once again a big thank you to you for helping me I am very grateful to you, we are very pleased with the air con.

2014 - Havana Nightclub, Hertfordshire,

The entire business was conducted in a professional, polite and friendly manner.  A pleasure to do business with you.

2013 - The Sir Jules Thorn Charitable Trust, London, W1

Very professional and friendly. Work around us whilst we still trade.

2013 - Ms P.J - Senova Dental Studios, WD17

Definitely use again. Found on Which Local. Liked the attention, politeness and competitive pricing. Friendly service, no hard selling and nothing to dislike. Without a doubt will recommend.

2013 - Mrs O, Residential customer, Hertfordshire, HP5

We are always impressed with your customer service and the standard of the work carried out. Do not wish to look elsewhere even for a cheaper option, We believe that you get what you pay for i.e. a very good service

2013 - Mrs J.D, Wenta Business Centre, WD24

Which recommended traders - Professional and fulfilled brief in an efficient manner- Excellent communications. Most certainly use services again – Without hesitation would recommend services to others.

2013 - Mr R.M, Residential customer, London, W13

Very pleased to have used you. Very professional and customer focused service. Very competent installers.

2013 - Mr N.L, Residential customer, Hertfordshire, WD7

The guys who attended were polite and very tidy

2013 - Mr J.P, Residential customer, Hertfordshire, CM23

We have been very happy with our system that was installed in December 2011 and would be very happy to recommend AC Solutions in the future.

2013 - Mr J.K, The Digital Office, Hertfordshire, WD24

Wonderful service – pleasant staff
What more can I say?

2013 - Mr G.C, Kings Blount Village Hall, OX23

Very pleased with our working together so far and look forward to doing more as business grows.

2013 - Mr G.C, Ivanhoe - Various Schools

We have always been very satisfied with the excellent service we’ve had, from installation to after-sales support (and we’ve posted a review on the Which Local website to this effect)

2013 - Mr & Mrs G, London, W5

As I found out from their website, AC Solutions also have an office in central London so I chose them based on the previous recommendations and their price was in line with the other quotes I received. I had an air con unit installed in a room in the middle of the house and the engineers took the time to ensure that all the pipe work was cleverly hidden and have left me with small wall mounted unit that looks like it has always been there!

The unit, both the inside and outside parts, runs almost silently and AC Solutions did everything they could to ensure the whole process went smoothly. Thank goodness we have finally had some sun so I have been able to enjoy the cool air!

I was nervous not having a personal recommendation, but I’m really pleased that I took the decision to go ahead based on the comments on Which Local and cannot fault the service AC Solutions provided.

2012 - Ms N.P, Residential customer, London, SW11

Now that the really cold weather has finally arrived we have discovered the additional value of our air conditioning system.  As you had suggested, we are using it as a booster to our central heating.  We run the  central heating  all day most of these cold days to keep the  chill off the house but as you may remember we each have an ‘office’ where we work and we are using your system to bring those rooms to an agreeable temperature, confident that when it reaches the temperature we have set it will cut out.  That also means that we are  conscious of keeping the doors to all the rooms closed which also helps to retain the heat.

We are so pleased with the system –and even more so now we realise how good it is in the winter!!

2012 - Mrs A.M, Residentail customer, London, W3

Overall I have been very impressed indeed with the quality of your work.

2012 - Mr P.L, Curry Popeck Solicitors, HA3

It's been almost a year since the aircon for us was installed and it's been wonderful. It's really helped X's breathing issues.

2012 - Mr J.T, Residential customer, Hertfordshire, HA4

Thank you so much for all the trouble you and the team have taken - I will be forever grateful - and that is quite apart from how delighted we are with the air conditioning itself.

2011 - Mrs A.M, - Residential customer

As I said we are extremely happy with the works done. If you would like me to write a letter of recommendation or to be available on the telephone to new prospective clients I would be more than happy to do so.

2011 - Mr P.D, London Ultrasound, London, W1

Delighted with the work and hows its operating

More than happy to provide references in future and will be reaching out when we consider installation in other parts of the house

2011 - Mr M, Residential customer, Hertfordshire, HA6

AC Solutions fitted a single air conditioner in our small loft with all the efficiency and helpfulness others have described. It worked well as an air conditioner all this summer, but when we came to use it as a heater this winter there was a problem. I emailed Richard on a Sunday, first thing on Monday morning he called and was with us by the afternoon sorting it out. (The problem lay with the way we'd fitted a cupboard around it rather than the appliance itself). So not just great at installation, but top for after sales service too.

2011 - Mr & Mrs C.G, Residential customer, London, W5

This company was everything the previous reviews have reported - and more. Their main concern was that we should be COMPLETELY satisfied and would not accept the final payment until that was so. The quality and neatness of their work and the way they left the house each evening was impeccable - I cannot speak too highly of them. The air conditioing has been a great benefit in the last few very hot weeks and it has worked perfectly.

2011 - Mr & Mrs A.M, Residential customer, London, W3

Air conditioning installed in 3 rooms in our bungalow, via 3 loft units with ceiling grilles & 1 outside unit.

All dealings with DACS were helpful & courteous, from initial visit through to estimate, specifications & installation. The workmen were quiet, polite, tidy & efficient, and did a very neat job with a minimum of disruption. The a/c works well, and has been a boon on the few hot days we have had so far this year!

2010 - Mrs S.R, - Residential customer, EN6

People commented on how tidy  your workmen were and we are very happy with

2010 - Mrs S.D, The Craft Den, Hertfordshire, AL9

I found this company here on Which? Local and went by redfuchia's recommendation (with some quotes from other companies). They were exactly as redfuchia describes - not pushy, friendly, extremely efficient, prompt, not trying to sell you their most expensive set-up (which another company tried to do with me) and cleaned and tidied up after themselves immaculately. I'm disabled with MS and they say they have a number of other customers who have MS so they understand our needs when it comes to not tolerating heat well and needing air-con. I was very impressed all round.

2010 - Mrs M.O'B, Residential customer, Hertfordshire, HP5

Cansdales commented that [they] were very pleased with the way you conducted the job.

2010 - Mr N.T, Intergrity Tech, Hertfordshire, WD18

I found this firm to be somewhat unique for this day and age. Firstly there were no high pressure salesmen, just very knowledgeable technical advice to ensure I got exactly the correct product (I had a single split inverter model which is very quiet both inside and outside the house). Secondly, the fitters took pride in their workmanship, very rare these days. They finished everything that needed to be done with no short cuts and were tidy and cleaned up at the end.
Lastly, the price was competitive for a quality product that is relatively cheap to run and maintain. I was not after any trouble prone noisy and cheap tatt.

2010 - Mr A.B, Residential customer, Berkshire, MK18

Thankyou very much for the professional job carried out at Luton Hoo. It is a real pleasure handing a job over to a contractor and not having them on the phone with problems and wanting extras all the time.

2009 - Mr J.S, Luton Hoo, Bedfordshire, LU1

Very nice job, thank you once again for all your help!

2009 - Mr E.G, Phones4u, Various locations

I would like to let you know that the staff are very pleased with the air con units, they are both working extremely well now - and if they are happy I am happy :-)

2011 - Ms H.R, Facilities Manager for several Schools

All dealings with DACS were helpful & courteous, from initial visit through to estimate, specifications & installation. The workmen were quiet, polite, tidy & efficient, and did a very neat job with a minimum of disruption. The a/c works well, and has been a boon on the few hot days we have had so far this year!

2010 - Mrs S.R, - Residential customer, EN6

I am happy with the installation and with all aspects of your service.  The units are unbelievably quiet. Many thanks.

2010 - Mrs B.H, Residential customer, Hertfordshire, AL8

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